Accept CrewStart invitation and regsiter for new account
If you don't have a Sargent-Disc account and have received a CrewStart invitation, you can register for an account when going through the invitation process by following the steps below:
1. Accept the invitation by clicking on the invite link sent to you via email
2. Click on the option 'Request Passcode'
3. Enter the passcode sent to your mobile phone
4. Select the option 'Register' to create a new account
5.Setup a username, enter a password and re-confirm the password. Once done, select 'Create Account'
*Note, make sure you meet all of the requirements shown on the screen otherwise the account will not be created
6. A prompt will appear on screen to say you have successfully created an
account and you will now need to migrate your account to Okta
Need steps on how to migrate your account to Okta? Follow the guide: Migrate account to OktaRelated Articles
Accept CrewStart invitation with existing Sargent-Disc credentials
If you already have a Sargent-Disc account and have received a CrewStart invitation, you can accept this with your existing username and password by following the steps below: 1. Accept the invitation by clicking on the invite link sent to you via ...I have received an invitation and I am not getting the verification code through?
The production you are working on will invite you to CrewStart. If you have not received a verification code through when going through the invitation email then this may be down to your mobile number being entered incorrectly on the CrewStart ...When I log into CrewStart it shows no envelopes found?
If upon logging into your account, you can see the project you are working on but after selecting it, do not see any envelopes in your TO DO tab then this means that the production you are working on has not issued you any envelopes. If you are ...Re-send invitation
Once logged into the project in question, select the Teams tab and search for the user under the search bar. Please click on the Bell icon to resend the invite. Please click on the blue button “RESEND INVITATION” You will get a popup message to ...I have been sent an invitation/ envelope but I cannot remember my log in details?
You can request a username reminder via the following link: https://crewstart.digitalproductionoffice.com/sdw/#/forgot-username-page You will be required to enter your email address and your mobile number and this will send you an email and a SMS. ...