Payroll: Forgot Password - without OKTA verify app
1. On the SD login screen, enter your username and click on the 'Login'
button
2. Re-enter your username to the Okta log in screen and select 'Next'
3. You
will then be prompted to verify with your phone, select the option ‘Receive a
code via SMS’ or ‘Receive a voice call instead’
4. Enter the code sent to your phone
5. On the password screen, select ‘Forgot Password’
6. Select the option ‘Send me an email’, you will then be prompted that
an email has been sent
If you wish to enter a verification code, select this option on screen.
An email will be sent to you with the verification code for you to enter
7. Open up the email sent to you and you will then be prompted to set a
new password
You will need to set a password meeting the following requirements:
- At least 12 characters
- A lowercase letter
- An uppercase letter
- A number
- A symbol
- Password can't be the same as your last 4 passwords
8.
Once done, select 'Reset Password' and you will then be signed into the
application
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