Rejecting an envelope

User

If you are dissatisfied with any information on your envelope that is non-editable (already prefilled by the production), you can click on the Reject button on the top left of the screen.

You will be prompted to enter the reason for rejecting the envelope.

The envelope will be sent back to the sender. They can make the required changes and then resend the envelope to you.

Approver

The approver can log into CrewStart and open the relevant envelope. If they feel that any information entered is incorrect, they can use the Reject button on the top right of the screen.

They will be redirected to the next page where they can enter the reason for rejection.
Users have the option to manually select the rejection level by clicking on "Rejection Level," providing additional control in the approval process

The Approval Activity Log reflects the selected rejection level, and the person who received the rejected envelope will be notified by email, ensuring visibility and timely communication.

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