CrewStart: Accept invite with non-migrated user (with MFA)

CrewStart: Accept invite with non-migrated user (with MFA)

1. Accept the invitation by clicking on the invite link sent to you via email



2. Click on the option 'Request Passcode'



3. Enter the passcode sent to your mobile phone


4. Select the option 'Sign In'


5. Enter your username and select 'Login'



6. A prompt will be displayed on screen advising that you are being migrated to Okta, select 'Continue'



7. Type in your existing password for the CrewStart application and your authenticator pin, once done select the 'Migrate' button
If you don't have your authenticator pin, you can select the option 'Use SMS instead'



8. Once successful, a message will be displayed to confirm you have successfully migrated to Okta


9. You will then be taken to the Okta sign in screen, enter your CrewStart username and select 'Next'



10. Enter your CrewStart password in the password field and select 'Verify'



11. Select the option 'Set up' under Phone



12. Select if you want to receive a verification code via SMS or voice call. Select your country/region and enter your number. Once done, select the option 'Receive a code via SMS' or ‘Receive a code via voice call’



13. Enter the code sent to you in the 'Enter Code' field and select 'Verify'


14. You will then be asked if you wish to setup Okta Verify, it is strongly recommended that this is setup and configured with biometrics so that you do not need to provide a password every time you log in. To set this up, select the option 'Set up' under Okta Verify



15. On your mobile device, open the Okta Verify app and scan the QR code displayed on screen
If prompted to Enable Face ID or Passcode confirmation, you can select the 'Enable' option which means you will no longer need to enter your password when logging in

16. Once you have verified, you will then be logged into the application. You will be required to re-enter the SMS code in order to accept the invitation and access the project in question
Note, this is the same SMS code you requested at Step 2. The SMS code is sent from Sargent-Disc


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