Payroll: Setting up new account whilst already being logged in to an existing Payroll account

Payroll: Setting up new account whilst already being logged in to an existing Payroll account

If you receive the below prompt, this is because you are already logged into an existing Payroll account and are clicking on the activation link to set a password for your new account



1. Select the 'Logout' option when the above error message appears
2. Go back into your email to activate your account (Part 2 of 2 email)
3. Enter in a new password and confirm the password, the password must contain the following:
  1. At least 12 and no more than 60 characters
  2. Letters and numbers
  3. Uppercase and lowercase
  4. At least one special character, e.g. ! # % ^ * () _ +
  5. Password strength is 'Fair' or better than 'Fair'


4. Once the password has been set, a message will be displayed to advise that you have successfully created an account and that your account is being migrated to Okta



5. You will then be taken to the Okta sign in screen, enter your Payroll username and select 'Next'



6.  Enter your Payroll password in the password field and select 'Verify'



7. Select the option 'Set up' under Phone



8. Select if you want to receive a verification code via SMS or voice call. Select your country/region and enter your number. Once done, select the option 'Receive a code via SMS' or ‘Receive a code via voice call’


9. Enter the code sent to you in the 'Enter Code' field and select 'Verify'



10. You will then be asked if you wish to setup Okta Verify, it is strongly recommended that this is setup and configured with biometrics so that you do not need to provide a password every time you log in. To set this up, select the option 'Set up' under Okta Verify



11. On your mobile device, open the Okta Verify app and scan the QR code displayed on screen
If prompted to Enable Face ID or Passcode confirmation, you can select the 'Enable' option which means you will no longer need to enter your password when logging in

12.  You will then be logged into the Payroll application with Okta setup successfully


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