Payscales: Migration Setup - MFA required but not yet configured

Payscales: Migration Setup - MFA required but not yet configured

1. Enter your username into the username field and click the 'Login' button



2. A prompt will be displayed on screen advising that you are being migrated to Okta, select the 'Continue' button



3. A prompt will appear on screen to receive a SMS pin, click the option to 'Send SMS'



4. Type in your existing password for the Payscales application and the SMS code sent to your mobile phone. Once entered, select the 'Migrate ' option



5. Once successful, a message will be displayed to confirm you have successfully migrated to Okta



6. You will then be taken to the Okta sign in screen, enter your Payscales username and select 'Next'



7.  Enter your Payscales password in the password field and select 'Verify'



8. Select the option 'Set up' under Phone



9. Select if you want to receive a verification code via SMS or voice call. Select your country/region and enter your number. Once done, select the option 'Receive a code via SMS' or ‘Receive a code via voice call’


10. Enter the code sent to you in the 'Enter Code' field and select 'Verify'


11. You will then be asked if you wish to setup Okta Verify, it is strongly recommended that this is setup and configured with biometrics so that you do not need to provide a password every time you log in. To set this up, select the option 'Set up' under Okta Verify


12. On your mobile device, open the Okta Verify app and scan the QR code displayed on screen
If prompted to Enable Face ID or Passcode confirmation, you can select the 'Enable' option which means you will no longer need to enter your password when logging in

13. You will then be logged into the Payscales application with Okta setup successfully





    • Related Articles

    • Payscales: Migration Setup - MFA required and configured

      1. Enter your username into the username field and click the 'Login' button 2. A prompt will be displayed on screen advising that you are being migrated to Okta, select the 'Continue' button 3. Type in your existing password for the Payscales ...
    • Payscales: Migration Setup - MFA not required

      1. Enter your username into the username field and click the 'Login' button 2. A prompt will be displayed on screen advising that you are being migrated to Okta, select the 'Continue' button 3. Type in your existing password for the Payscales ...
    • Payroll: Migration Setup - MFA required but not yet configured

      1. Enter your username into the username field and click the 'Login' button 2. A prompt will be displayed on screen advising that you are being migrated to Okta, select the 'Continue' button 3. A prompt will appear on screen to receive a SMS pin, ...
    • Payslip: Migration Setup - MFA required but not yet configured

      1. Enter your username into the username field and click the 'Login' button 2. A prompt will be displayed on screen advising that you are being migrated to Okta, select the 'Continue' button 3. A prompt will appear on screen to receive a SMS pin, ...
    • CrewStart: Migration Setup - MFA required but not yet configured

      1. Enter your username into the username field and click the 'Login' button 2. A prompt will be displayed on screen advising that you are being migrated to Okta, select the 'Continue' button 3. A prompt will appear on screen to receive a SMS pin, ...