Popular Articles
Inviting a Crew Member
To invite a team member, all you need to do initially is enter their name, email address and phone number and assign them to a department and job role. The new team member receives an email inviting them to the project, directing them to a login ...
Sending an Envelope
Before sending the envelope to a new hire, the authorised user can fill out a pre-send section with details that specifies the deal provisions for the hire. There is also the option to auto-complete from previous forms sent. Select the Send Envelope ...
Incorrect date format on Purchase Order PDF
If the date format/ time is incorrect when viewing a Purchase Order as a PDF then have the admin go to Admin > PDF Settings Once in PDF settings the admin can change the language and the time zone that is displayed on the PDF like shown below: ...
I have been sent an invitation/ envelope but I cannot remember my log in details?
You can request a username reminder via the following link: https://crewstart.digitalproductionoffice.com/sdw/#/forgot-username-page You will be required to enter your email address and your mobile number and this will send you an email and a SMS. ...
Session Expired - Digital Production Office
If you re trying to log in and are getting the following error message: 'Your session has expired' then you will need to do the following: If you are using Google Chrome: Go to the 3 dots located in the top right hand corner Select History (4th ...