Payroll: It appears you are already logged in prompt

Payroll: It appears you are already logged in prompt

If you receive the below prompt, this is because you are already logged into an existing Payroll account and are clicking on the activation link to set a password for your new account


1. Select the 'Logout' option when the above error message appears
2. Go back into your email to activate your account (Part 2 of 2 email)
3. Enter in a new password and confirm the password, the password must contain the following:
  1. At least 12 and no more than 60 characters
  2. Letters and numbers
  3. Uppercase and lowercase
  4. At least one special character, e.g. ! # % ^ * () _ +
  5. Password strength is 'Fair' or better than 'Fair'

4. Once the password has been set, a message will be displayed to advise that you have successfully created an account and that your account is being migrated to Okta



InfoNeed steps on how to migrate your account to Okta? Follow the guide: Migrate account to Okta


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